A picture is worth $214.20…
Nothing says “take your shitty customer service and shove it up your ass” like a nice $214.20 refund check. I finally feel completely relieved of these moronic assholes. I still think they owe me more, however, having put me through 6.5 hours of ListenerCare Hell on the phone in addition to the time I spent with the clueless idiots in e-mail, to say nothing of the fact they stole XMRO service from me starting March 11th.
If nothing else, I at least have the petty satisfaction of knowing my cash will no longer be financing the gross mismanagement of Sirius-XM by Mel Karmazin and company.
With a stock price of $0.35, Mel Karmazin has absolutely NOTHING to be proud of as CEO. He has ruined XM-Radio with this merger and lied repeatedly to his customers AND shareholders alike. I sincerely hope he is held accountable for his actions.
Meanwhile, discontinuing your service with Sirius-XM and demanding a refund is the most effective way to show them how you feel about being taken advantage of, lied to and stolen from.
Why pay for the privilege of being screwed? Remind them that they need your business far more than you need theirs. Hold them accountable for bad business practices and hideously irresponsible customer service!