Archive for the ‘Service’ Category

The Sirius-XM Radio Fires are Starting to Light Up Web-Wide…

Monday, March 30th, 2009

Well, the situation continues to fester at Sirius-XM.  It’s really starting to pick-up some attention now, too.  I’m starting to find blogs linking to other blogs about people dealing with the same XMRO fire that Sirius-XM started on March 11th.

XMROLifetime

Lifetime subscribers are apparently taking it in the you-know-where, too, because even THEY aren’t entitled anything but 32k access, according to XM’s ListenerCare. 

Ouch. 

In this quick post, I’ll provide some of those links to help share the love.  I’m hopeful now more than ever that someone will set-up a Class-Action Lawsuit against Sirius-XM for screwing their customers.  I would very happily be a part of that effort.  If you’re interested in working to that goal, I can be reached at eric • at • itburns.us.

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Sirius-XM Radio’s Hideous “Customer Service” : A study in how NOT to treat your so-called “valued” customers…

Friday, March 27th, 2009

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Non-stop XM Radio Online (XMRO) Shenanigans…

Thursday, March 12th, 2009

The longer I have XM Radio, the more convinced I become that they are the most grossly mismanaged and incompetent service on the Planet.

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“Beyond AM – Beyond FM, WE ARE COMPLETELY CLUELESS at Sirius XM Radio ListenerCare!!”

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XM Radio kindly asks that you put them out of business…

Sunday, March 1st, 2009

If you’re an XM Radio subscriber, you’ve undoubtedly already received word of the rate hike coming your way on March 11th.

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