The Sirius-XM Idiots are Dancing Again…

Michael Jackson indeed did a lot of questionable stuff during his life, but if you were a half-baked Satellite Radio Company like Sirius-XM teetering on the brink of bankruptcy, would you refer to Michael Jackson as “Infamous”?  Well,  they are…

MJInfamous

It’s bad enough that Sirius-XM chronically screws their customers every chance they get, but they have stooped to an all-new low by referring to the recently deceased Michael Jackson as “infamous”.  Evidently unaware that the term “infamous” is reserved for all things bad (like 09-11-01 “A day which will live in infamy”), they use the term to describe his signature moonwalk during the introduction of their “Remembering Michael Jackson” segments they’ve been playing on the 70’s and 80’s channel. 

Now, I’m certainly not a giant M.J. fan, but the man had some absolutely phenomenal talent, especially during his early career.  Later on in his career, we started to see the “dark side of the moonwalk”, where Michael started edging towards pedophilia.  That, however, was never actually proven regardless of what we all probably believed.   Even so, I sure as hell wouldn’t use the term “infamous” to refer to Michael Jackson’s dance steps or early career.  If they had used the term to describe the “Infamous Neverland Ranch” or the “infamous 14-week child molestation court case”, I could have tolerated that.

But alas, the ignorant jackasses at Sirius-XM once again demonstrate for their customers what a bunch of uneducated, irresponsible goofballs they really are…

Dear ItBurnsUs,

Thank you for contacting XM.

We have received your email and we are sorry to hear that you are having difficulties with the word "Infamous" being used to describe the Moonwalk. Please note, the "infamous" means recognized, legendary, well-known and renowned among many other words. We appreciate all of our subscriber’s comments and concerns. We have forwarded your comments onto our Programming Department. In the future you can contact XM’s Programming Department directly at programming@xmradio.com. Thank you for being a loyal listener and we look forward to many more years of providing you with our service.

If we can be of further assistance, please feel free to send an additional email or you may contact a Listener Care Representative directly at 1-800-XM RADIO (800-967-2346). Our Listener Care Center’s hours of operation are as follows:

Monday – Saturday 8AM – 11PM ET
Sunday 8AM – 8PM ET

Thank you,

Glen

XM Radio Inc
1500 Eckington Place NE
Washington, D.C. 20002
www.xmradio.com
XM
Listener Care: 1-800-967-2346

My reply:

"Infamous” Moonwalk??!!

Glen, you’re both ignorant and incorrect.  The term "infamous" does in fact resemble "recognized", "legendary" and "well-known", but only if you’re a serial killer.  Michael Jackson was a lot of things, but referring to him in this way is reprehensible and clearly shows the amateurs at work in your programming department.  I can’t believe Alan Hunter or Nina Blackwood haven’t protested greatly over this introduction.  Perhaps they too could use a visit to the dictionary:

http://www.merriam-webster.com/dictionary/infamous
http://www.thefreedictionary.com/infamous
http://www.answers.com/topic/infamous
http://dictionary.reference.com/browse/infamous

…and finally…

http://www.english-test.net/gmat/vocabulary/words/124/gmat-definitions.php#infamous

Why not go visit any of those links and learn what the REAL meaning of the word "Infamous" actually is… Or better still, look it up yourselves.  Clearly your Programming Department couldn’t be bothered to display any form of prowess for the English language when they recorded that ignorant introduction in the first place, but hopefully you’ll be able to promulgate your new-found vocabulary within your particular customer service facility.

It is most unfortunate that Sirius-XM continues to refer to Michael Jackson as "Infamous".  Actually, it’s tragic that an industry such as Sirius-XM would refer to the "King of Pop" as "having a reputation of the worst kind" and "Disgraceful".  Or perhaps that was your ill-guided intention?  Regardless of what you think or know about Michael Jackson, he contributed far more to this World than Sirius-XM ever will.  Sirius-XM is indeed infamous for what you’ve done to your customers and shareholders alike.

I now know what Sirius-XM’s minimum education requirements are for Listenercare staff.  Unfortunately, they were significantly lower than I had hoped.

Most Sincerely,

ItBurns.Us

Oh, well.  I don’t guess I should be very surprised, given the quality of “management” running the show at Sirius-XM.  They have the monkeys and the footballs – now all they need is lubrication.

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